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User Account Editing

Main Frame

Field

Type

Description

User ID

Link

This is a link that allows you to log in the user account.

Login

General

The email address that user specified in the profile information.

Password

Read-only

The password that user specified in the profile information. Select the check box below this field to make user change the password at first login. Click the Reset Password button to generate a new password to this account. Notification will be sent to account email address.

Registration

Read-only

The date and time when user registered.

Login Expire

General

The date when user's login expires. The date must follow the year-month-day standard. For example: 2004-05-23. Enter the date in the mentioned format or pick the specific date by using mini-calendar next to the field.

Credits

Read-only

The current amount of the available credits.

Add/Remove Credits

General

You can add or remove credits by placing the amount to add or remove in this field. A negative amount represents removal. The current amount of the available credits is displayed to the right of this field.

Sessions

Read-only

The number of sessions that user spent in the account.

URL Suffix

General

You can enter a suffix that will be used in all survey links of this account.

User Type

Drop down box

User types: Single User, Multiuser Admin, Multi-Access.

Name

Read-only

The name that user specified in the profile information.

Company

Read-only

Company name that user specified in the profile information.

Phone

Read-only

The phone number that user specified in the profile information.

Email

Read-only

The email address that user specified in the profile information.

Subaccounts

Read-only

This field shows the number of available subaccounts for Multiuser Admin. A negative number represents removal. You can see the current number of subaccounts to the right of the field.

Current subaccounts

Link

Subaccounts ID - links that allow to log in subaccounts.

Available actions

Click [Lock Account] to deny user access to this account.

Click [Show Rights] to display all the features.

Click [Hide Rights] to hide all the features.

Click [Show Details] to display the area for copying or restoring surveys.

Click [Hide Details] to hide the area for copying or restoring surveys.

Use [Back] or [Next] buttons to move along the found user accounts.

Click [Save] to save your changes.

Copying user survey to another account

To copy user surveys to another account, click [Show Details], and then:

  1. Use the Select Survey drop-down box to choose the survey you need to copy.

  2. Select the With Results check box to copy the survey with the results.

The information on the survey results will be available in report only. There will be no information on the uncompleted and completed surveys on the 'Email Results' page.

  1. Enter the user ID of the account you want to copy the survey to into the Type UserID text box.

  2. Click the [OK] button to copy the survey.

Restoring or final removing of the deleted surveys

You can restore or remove deleted surveys for the users.
Click [Show Details] and the following columns will be displayed if surveys have been deleted:

Column

Description

Deleted On

It contains the date when the survey was deleted.

Survey Name

It contains the names of the deleted surveys.

Credits

It includes the number of credits used for viewing the results of the deleted survey.

Restore

Click the corresponding button in this column next to the deleted survey you need to restore.

Remove

Click the [X] button in this column to finally remove the survey from the user account.

Click [Hide Details] to hide the information on the deleted surveys.

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