Accessibility Conformance Report 2024

Web Content Accessibility Guidelines 2.0

Level A (Yes)

Level AA (Yes)

Level AAA (No)

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018 

(Yes)

1.1.1 Non-text Content (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Electronic Docs: N/A

Software: N/A

Authoring Tool:  N/A

Web: All form elements that are rendered as part of standard form questions provide a text alternative to them (form inputs have proper labels associated with them, images have alt texts, etc.). However, form building tool allows users to enter their own HTML code into the form, in which case the platform cannot guarantee compliance with this rule and this becomes the responsibility of the user to control compliance.

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Partially Supports

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

Web: In general, the platform does not provide functionality to insert the audio-only/video-only content as a part of the form. However, as mentioned above, user may utilize custom HTML to insert audio/video content as part of the form, in which case they must ensure compliance with this rule.

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Partially Supports

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

Web: In general, the platform does not provide functionality to insert the audio-only/video-only content as a part of the form. However, as mentioned above, user may utilize custom HTML to insert audio/video content as part of the form, in which case they must ensure compliance with this rule.

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Partially Supports Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

Web: In general, the platform does not provide functionality to insert the audio-only/video-only content as a part of the form. However, as mentioned above, user may utilize custom HTML to insert audio/video content as part of the form, in which case they must ensure compliance with this rule.

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

1.3.1 Info and Relationships (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: N/A

Authoring Tool: N/A

Web: The information in forms and surveys generated by the platform is organized logically using field sets to group elements related to the same questions, headers to depict the names and title of the form or survey, so that assistive technology could correctly interpret the structure of the form and guide the user through the completion of the form.

Electronic Docs: All basic functionality is described at the FORM OpX Help center. The articles are well structured and can be easily found.

Software: N/A

Authoring Tool: N/A

1.3.2 Meaningful Sequence (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

Web: In addition to the above, in some cases tab index elements are used to guide the user through the proper flow of the form using assistive technology.

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

1.3.3 Sensory Characteristics  (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: N/A

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

Web: N/A

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

1.4.1 Use of Color (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

Web: In general, with the default system functionality, the color is never used as the only visual means to convey information or distinguish elements. However, since the users have freedom to add their own HTML content, they must ensure compliance with the rule when doing so.

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

1.4.2 Audio Control (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: N/A

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

Web: N/A

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

2.1.1 Keyboard (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: N/A

Authoring Tool: N/A

Web: All functionality of content is operable through a keyboard.

Electronic Docs: It is possible to navigate through the FORM OpX Help center using the keyboard.

Software: N/A

Authoring Tool: N/A

2.1.2 No Keyboard Trap (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

Web: There are no keyboard traps in the forms/surveys created with the platform.

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

2.2.1 Timing Adjustable (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

Web: In general time limits are not a part of the most forms/surveys created by the system. However, the system does allow to create questionnaires, responding to which is limited by time (this is sometimes used for quizzes and test), however this case would fall under the ‘Essential Exception’.

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: N/A

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

Web: N/A

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: N/A

Authoring Tool: N/A

Web: Forms and surveys created with the platform do not contain flashing content.

Electronic Docs: FORM OpX Help articles do not contain flashing content.

Software: N/A

Authoring Tool: N/A

2.4.1 Bypass Blocks (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software

• 504.2 (Authoring Tool)

• 602.3 (Support Docs) – Does not apply to non-web docs

Web: N/A

Electronic Docs: N/A

Authoring Tool: N/A

Web: N/A

Electronic Docs: N/A

Authoring Tool: N/A

2.4.2 Page Titled (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: N/A

Authoring Tool: N/A

Web: Page titles contain the name/title of the form or survey.

Electronic Docs: FORM OpX Help articles contain name/title of the described functionality.

Software: N/A

Authoring Tool: N/A

2.4.3 Focus Order (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

Web: Focusable components receive focus in an order that preserves meaning and operability.

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: N/A

Authoring Tool: N/A

Web: Each link that is added to survey could and should be commented by survey designer.

Electronic Docs: The purpose of each link can be determined from the link text alone or from the link text together with its programmatically determined link context.

Software: N/A

Authoring Tool: N/A

3.1.1 Language of Page (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Electronic Docs: Does not Support

Software: Does N/A

Authoring Tool: N/A

Web: Each form contains a language HTML tag so that the language of the page could be programmatically determined.

Electronic Docs: Help center is in English only.

Software: N/A

Authoring Tool: N/A

3.2.1 On Focus (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software:  N/A

Authoring Tool: N/A

Web: Context cannot be changed by focus by default

Electronic Docs: Context cannot be changed by focus by default

Software: N/A

Authoring Tool: N/A

3.2.2 On Input (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

Web: The context does not change on user input in forms.

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

3.3.1 Error Identification (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

Web: Items with errors are highlighted and focused. An alert message describing the error is displayed.

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

3.3.2 Labels or Instructions (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

Web: Labels are automatically provided for form input elements.

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

4.1.1 Parsing (Level A)

Also applies to:

WCAG 2.0 – Always answer ‘Supports’

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Supports

For WCAG 2.0 and the 508 standards, the September 2023 errata update indicates this criterion is always supported. See the WCAG 2.0 Editorial Errata.

4.1.2 Name, Role, Value (Level A)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Electronic Docs: N/A  

Software: N/A

Authoring Tool: N/A

Web: Name and the role of form inputs, buttons and link may be determined programmatically using the ‘name’ attribute of the element, ‘label’ tag and field sets

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

1.2.4 Captions (Live) (Level AA)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Does not support

Electronic Docs: Does not support

Software: N/A

Authoring Tool: N/A

Web: The platform does not provide functionality to insert the live audio content as a part of the form. Electronic

Docs: Does not support

Software: N/A

Authoring Tool: N/A

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Does not support

Electronic Docs: Does not support

Software: N/A

Authoring Tool: N/A

Web: The platform does not provide functionality to insert the live audio content as a part of the form.

Electronic Docs: Does not support

Software: N/A

Authoring Tool: N/A

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: N/A

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

Web: N/A

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

1.4.4 Resize text (Level AA)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: N/A

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

Web: N/A

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

1.4.5 Images of Text (Level AA)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Does not support

Electronic Docs: Supports

Software: N/A

Authoring Tool: N/A

Web: Images of text are not being used in the platform, except for logos, which users may embed into their forms.

Electronic Docs: All images are added as the additional instructions. All essential information is presented in form of text.

Software: N/A

Authoring Tool: N/A

2.4.5 Multiple Ways (Level AA)

Also applies to:

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software

• 504.2 (Authoring Tool)

• 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Electronic Docs: N/A

Authoring Tool: N/A

Web: In most cases the forms and survey provide sequential navigation from one page to the next/previous page. Form designers may also add ‘Page Selector’ plugin to embed menu-like navigation across the multiple-page forms

Electronic Docs: N/A

Authoring Tool: N/A

2.4.6 Headings and Labels (Level AA)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: N/A

Authoring Tool: N/A

Web: Labels that contain the answer option or question text accompany all form controls. User may add additional heading via HTML augment the form structure.

Electronic Docs: Headings describe topic or purpose.

Software: N/A

Authoring Tool: N/A

2.4.7 Focus Visible (Level AA)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

Web: Focused elements are highlighted with the border.

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

3.1.2 Language of Parts (Level AA)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: N/A

Authoring Tool: N/A

Web: Language of passages or phrases typically do not differ from the page language, however this may be entirely controlled by the user.

Electronic Docs: All FORM OpX Help content is in the same language.

Software: N/A

Authoring Tool: N/A

3.2.3 Consistent Navigation (Level AA)

Also applies to:

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software

• 504.2 (Authoring Tool)

• 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Electronic Docs: Supports

Authoring Tool: N/A

Web: Navigation consistently utilizes only the Next/Back buttons and optional ‘Page Selector’ menu, which are consistent across all pages in form.

Electronic Docs: The structured menu and breadcrumbs are used for navigation.

Authoring Tool: N/A

3.2.4 Consistent Identification (Level AA)

Also applies to:

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software

• 504.2 (Authoring Tool)

• 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Electronic Docs: N/A

Authoring Tool: N/A

Web: Form elements are consistently identified on all pages of form.

Electronic Docs: N/A

Authoring Tool: N/A

3.3.3 Error Suggestion (Level AA)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Supports

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

Web: The suggestions are provided for most common errors where possible. I.E. ‘Please answer the following question’.

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

Revised Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: Does not support

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

Web: Typically, the forms and surveys are not connected to legal commitments or financial transactions. Nonetheless, forms are checked for input and a mechanism for reviewing and confirming the entry (via the ‘Review’ link that may be embedded in forms, is provided.

Electronic Docs: N/A

Software: N/A

Authoring Tool: N/A

302.1 Without Vision

Partially Supports

There is no special alternative tool, but all the content is available for screen readers.

302.2 With Limited Vision

Partially Supports

There is no special alternative tool, but all the content is available for screen readers.

302.3 Without Perception of Color

Supports

All default elements use the colors adaptive for the individuals without limited perceptions of the color.

If the color is used to differentiate any element, as for example, error note, it is combined with other visual elements.

302.4 Without Hearing

N/A

N/A

302.5 With Limited Hearing

N/A

N/A

302.6 Without Speech

N/A

N/A

302.7 With Limited Manipulation

Does not support

Does not support

302.8 With Limited Reach and Strength

N/A

N/A

302.9 With Limited Language, Cognitive, and Learning Abilities

Supports

Forms and Surveys are designed to be simpler and easier for these users to navigate and understand.

• Clear, straightforward language, no jargon or complex terms are the basic concepts of the platform.

• Consistent Layouts are used to help users understand and navigate the interface more easily.

• Visual Aids (incorporate icons, images, and other visual) are provided to support text and make information more accessible.

• Clear User Instructions are placed at the Help center to guide users through functionality.

• Design systems prevent errors and offer easy ways to correct them if they occur.

601.1 Scope

602 Support Documentation

602.2 Accessibility and Compatibility Features

Partially supports

Design Accessible Form article explains how to create forms for people with disabilities that meet most Section 508 requirements.

602.3 Electronic Support Documentation

See WCAG 2.x section

See information in WCAG 2.x section

602.4 Alternate Formats for Non-Electronic Support Documentation

Supports

Printed help instructions can be provided by request, together with Support phone assistance.

603 Support Services

603.2 Information on Accessibility and Compatibility Features

Supports

Support services can provide the appropriate information on the accessibility and compatibility.

603.3 Accommodation of Communication Needs

Supports

Support services can be provided directly to the user or through a referral to a point of contact. They can accommodate the communication needs of individuals with disabilities.