Android app Backup and Log files Instructions
How to extract an application log for Android
To extract an application log:
In the Android Mobile Application go to the Settings page;
![](../../__attachments/41549837/image2022-2-2_13-53-30.png?inst-v=ef960c36-060c-4304-b8e0-0c2bc3f63a96)
Press and hold the Help & User Guide button and click the Compose button;
![](../../__attachments/41549837/image2022-2-2_13-54-47.png?inst-v=ef960c36-060c-4304-b8e0-0c2bc3f63a96)
All log files will be zipped, and you will be able to share the zip file via email.
The files will not be deleted from the internal application folder.