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Android app Backup and Log files Instructions

How to extract an application log for Android 

 To extract an application log:

  • In the Android Mobile Application go to the Settings page;

  • Press and hold the Help & User Guide button and click the Compose button;

  • All log files will be zipped, and you will be able to share the zip file via email.

The files will not be deleted from the internal application folder.

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