Android app Backup and Log files Instructions
How to extract an application log for Android
To extract an application log:
In the Android Mobile Application go to the Settings page;
![](../../__attachments/41549837/image2022-2-2_13-53-30.png?inst-v=782736d0-8879-4791-b558-515790c9ddd1)
Press and hold the Help & User Guide button and click the Compose button;
![](../../__attachments/41549837/image2022-2-2_13-54-47.png?inst-v=782736d0-8879-4791-b558-515790c9ddd1)
All log files will be zipped, and you will be able to share the zip file via email.
The files will not be deleted from the internal application folder.