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Deep Link

The integration schemes described on this page, allows you to: 

  • Open Form.com mobile or Windows desktop app from any external source - website or another application;

  • Pass a set of parameters and open a form on a mobile application with pre-filled data;

  • Launch externally Task Definitions, Task Management, Tasks, or Forms attached to Tasks.

You cannot use the Deep Link function unless a Form.com mobile application is installed on your device. Please read the article for more details.

The article covers 2 types of schemes and URL templates for the above mentioned cases.

Form.com application deep linking may be implemented using 2 schemes supported by iOS, Android, and Windows operating systems:

Universal links - https://launch.form.com

If universal links are supported, users can tap a link on a website or in another application and get redirected to Form.com application if it is installed on a device. Otherwise, users will be prompted to download and install the app.

Custom links - launch.form.com:// 

Although this is the legacy scheme for older OS versions, it is still supported and widely used. This method has lower minimal system requirements but is lacking system feedback when the application is not installed. If your respondents use both Mobile apps and Windows Desktop app, it is preferable to use this scheme, as you will need to compose only 1 link. 

Custom links

Universal links

Platforms

iOS/Android/Windows

iOS/Android

Browser

Chrome(v 54 or higher) - desktop and mobile / Safari mobile/ MS Edge/ MS IE9 and higher

Internet connection

Online/Offline

Please note that that the Universal and Custom Links will not launch the Mobile App if you insert them directly into the address bar of a browser.

This URL templates allow opening pre-populated forms. The links should be created by you and added to the external application/website code for Form.com mobile app to be launched. 

Link structure:

{prefix}/server/{customer_server_base_url}/portal/{portal_id}/nosync|sync/forms/{form_id}/view (/{response_id}) | edit (/{response_id}) | new (?{import_param_prefix}&{param1}={value_1}&{param_N}={value_N})

Example

HTTPS URL for Android and iOS:

https://launch.form.com/server/app.form.com/portal/123456/sync/forms/123456/view/123456789/ (viewing existing response)

Custom Scheme URL for Android, iOS and Windows:

launch.form.com://server/app.form.com/portal/123456/sync/forms/123456/new?LQID=1&Name=John&Age=25&Position=Developer (creating a new response with prefilled info)

These links have additional parameters which allow to determine whether you want to view or edit existing responses, or create a new one with prefilled information.

Parameters used in the link: 

Parameter

Type

Description

{prefix}

variable

For Universal Links the prefix consists of scheme_type https:// and register_domain launch.form.com for Form.com applications respectively.

For Custom Scheme URLs the prefix consists of scheme_type launch.form.com://

/server/

constant

The reference to the user's server

{customer_server_base_url}

variable

Account's Server URL

/portal/

constant

The reference to the 'portal' functionality

{portal_id}

variable

The ID of a portal

/sync or nosync/

constant

Tells the app to sync or not sync when the item being referenced is not found

/forms/

constant

The reference to a Form

{form_id}

variable

The ID of a Form

view

constant

A command to view response specified further in /{response_id} parameter. If response_id is omitted, the response view for corresponding form will be opened.

edit

constant

A command to open response in the Edit mode. A response ID is specified further in /{response_id} parameter. if response_id is omitted, the response view for corresponding form will be opened.

new

constant

A command to create a new response

{import_param_prefix}

constant

Static system parameter to identify the start of custom parameters list. The value for this parameter is ‘?LQID=1

&param1=value_1&paramN=value_N

variable

URL import parameters with values to prefill

URL Import may be used only when creating new responses.

The link structures described below make it possible to trigger the launch of a Task Definition, Task Management, Tasks, or Forms attached to Tasks from an external source. 

Link structure:

{prefix}/server/{customer_server_base_url}/portal/{portal_id}/nosync|sync/tasks/{task_definition_id}/admin_view|task_view/{task_id}/form?{import_param_prefix}&{param1}={value_1}&{param_N}={value_N}

  Example

HTTPS URL for Android and iOS:

https://launch.form.com/server/app.form.com/portal/123456/sync/forms/123456/view/123456789/ (viewing existing response)

Custom Scheme URL for Android, iOS and Windows:

launch.form.com://server/app.form.com/portal/123456/sync/forms/123456/new?LQID=1&Name=John&Age=25&Position=Developer (creating a new response with prefilled info)

These links may also include custom URL Import parameters to prefill form questions.

Parameters used in the link:

Parameter

Type

Description

{prefix}

variable

For Universal Links the prefix consists of scheme_type https:// and register_domain launch.form.com, launch.keysurvey.com for Form.com and Keysurvey applications respectively.

For Custom Scheme URLs the prefix consists of scheme_type launch.form.com://, launch.keysurvey.com://

/server/

constant

The reference to the user's server

{customer_server_base_url}

variable

Account's Server URL

/portal/

constant

The reference to the 'portal' functionality

{portal_id}

variable

The ID of a portal

/sync or nosync/

constant

Tells the app to sync or not sync when the item being referenced is not found

/tasks/

constant

The reference to the Tasks functionality

{task_definition_id}

variable

The ID of a Task Definition

/task_view or admin_view/

constant

The reference to one of the viewing modes of the Task Definition: ether a user's task list mode, or task management mode

{task_id}

variable

The ID of a task within the given Task Definition

/form

constant

The reference to a form attached to a task

{import_param_prefix}

constant

Static system parameter to identify the start of custom parameters list. The value for this parameter is ‘?LQID=1

&param1=value_1&paramN=value_N

variable

URL import parameters with values to prefill

These are alternative link structures for opening pre-populated forms. These links may also include custom URL Import parameters to prefill application fields and form questions.

Link structure:

{prefix}/server/{customer_server_base_url}/portal/{portal_id}/form/{form_id}/{import_param_prefix}&{param_1}={value_1}&{param_N}={value_N}

Example

HTTPS URL for Android and iOS:

https://launch.form.com/server/app.form.com/portal/123456/form/1234567/?LQID=1&Name=John&Age=25&Position=Developer

Custom Scheme URL for Android, iOS and Windows:

launch.form.com://server/app.form.com/portal/123456/form/1234567/?LQID=1&Name=John&Age=25&Position=Developer

These links may also include custom URL Import parameters to prefill application fields and form questions.

Parameters used in the link:

  • prefix;

For Universal Links the prefix consists of scheme_type https:// and register_domain launch.form.com Form.com applications respectively.

For Custom Scheme URLs the prefix consists of scheme_type launch.form.com://

  • server, portal, form -  Server URL, Portal ID and Form ID that should be opened;

  • import_param_prefix - Static system parameter to identify the start of custom parameters list. The value for this parameter is ‘?LQID=1’;

  • param_1=value_1; param_N=value_N - URL import parameters with values to prefill;

  • 'offline_' + {ID} - use this parameter in case the Respondent ID is unknown.

The following values must not be used as parameter names:  onunload, validateTime, ARGS, LQID, i_n_f, Dir, surveyID, CharsetLine, goNextPage.y, goNextPage.x, RID, SID, RespondentID, pwd, pwd2, ALL_QIDS, EMAIL, WebPoll, SFObj, SFObjID, integrationSurveyID, ALL_COLUMNS, ALL_QUESTIONS, dispLinkId, globalFormID, logicPluginMenu, rspEmailAddress, startTime, VMOD

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