iOS backup and log files instructions
How to extract an application log for iOS
To extract an application log:
In the iOS Mobile Application go to the Settings page;
![](../../__attachments/100630529/image-20231121-105345.png?inst-v=ef960c36-060c-4304-b8e0-0c2bc3f63a96)
Press and hold the Help & User Guide button and click the Compose button;
![](../../__attachments/100630529/image-20231121-105435.png?inst-v=ef960c36-060c-4304-b8e0-0c2bc3f63a96)
All log files will be zipped, and you will be able to share the zip file via email.
The files will not be deleted from the internal application folder.