Super Admin
The super admin (or an application admin) role is available only for self-hosted customers. (Self Host Guide)
For the SaaS model, this role is executed by the FORM Team.
Such admins have oversite and control over the application and its accounts, including:
Adding, suspending, deleting accounts;
Changing user type;
Setting up feature sets for each individual account;
Managing credits;
Managing expiration dates;
Changing login names;
Resetting passwords.