Skip to main content
Skip table of contents

Adding SPF and DKIM records in the domain's DNS

Once you added a new domain to your account, and our platform had generated the SPF and DKIM records for them, please contact your system/network administrator or follow the instructions provided below in order to configure these records in the DNS settings of your domain.

Please note, that the following instructions are applicable for adding our example domain(http://yourdomain.com ) to the GoDaddy.com web-hosting site.

Setting up SPF:

  1. Log in to your account at godaddy.com and click the Manage my domains link.

  2. Select the domain name you would like to add an SPF record to, click the wrench icon(Settings) and then select Manage DNS option

  3. Go to the Records section, click the Add button and select a TXT option from the dropdown list:

4. Enter the following values to respective fields:

  • Enter the host name for the TXT record.

  • TXT value.Please, copy value provided in the Value/Data column:

  • TTL(Time To Live) - Specify for how long the server should cache the information.

5. Click the Save button.

Setting up DKIM:

  1. Log in to your account at godaddy.com and click the Manage my domains link.

  2. Select the domain name you would like to add an DKIM record to, click the wrench icon(Settings) and then select Manage DNS option.

  3. Go to the Records section, click the Add button and select a CNAME option from the dropdown menu.

4. Enter the following values to respective fields:

  • Enter the host name for the CNAME record.

  • Points To. Please, copy value from the Points to column in your account on Form.com

  • TTL(Time To Live) - Specify for how long the server should cache the information.

5. Click the Save button.

Depending on the ISP, you may need to add a period at the end of the Name/Host record generated by FORM (for instance, 123456789-a3b9-46c2-d23e-0f5732d1a0b._domainkey.yourdomain.com.) or delete everything that follows the domainkey word in the record(123456789-a3b9-46c2-d23e-0f5732d1a0b._domainkey).

If a "non fully-qualified domain name" error occurs when adding Points to value to your DKIM record, please try to add trailing dot to the value generated by FORM, for instance s4._domainkey.worldapp.com.

Please, refer to the help site of your provider for more details:

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.

Contact Support Close