File Upload

This article describes the File Upload question purpose, functions, Must Answer settings and its specific and additional settings. 

Description

If you want your respondents to upload files for an answer, use the File Upload question type. You can allow your respondents to restrict the file types, size and allow respondents to use the Markup and the Crop features with the uploaded files.

Respondents can upload the following file types:

1. Pictures and images;

2. Documents;

3. Other file types.

How to create File Upload question

• To add the first question to your form:

Click the Add first question button to add this question type.

• To add a question to the already existing form:

Click the '+' button on the Central panel, then select the question from the dropdown menu;

• Type your question text in the Enter text here text box.

     All changes are saved automatically.

File Upload settings

After creating this type of question, form level settings are applied by default. You can see that on the right Question settings panel.

You can adjust settings either for all File upload questions or for specific File upload questions in your form.

To customize settings for all File upload questions

Click the Settings option on the toolbar menu to bring out the settings menu. 

Choose the File Upload Settings. 

Once you made your changes, click the Save button.

Now your changes are applied to all File upload questions in your form.

To adjust settings for specific File upload questions:

See the right panel and turn the Custom configuration toggle on to enable custom settings.

Your custom settings or default settings are not applied to the File upload questions with the enabled Custom configuration toggle. Turn the toggle off to apply form-level settings.

 3 Custom Configuration combination features

1. If you turn the toggle the Allow files from the gallery on, Documents and Other file types options are disabled. 

Toggle on	Toggle off

2. At least one Custom Configuration option must be enabled for the File Upload question type.

For example, if you toggle Allow files from gallery on, you will not be able to toggle the Pictures and images button.

3. You can select all file types and formats at one click.

Click the Select all file types and formats in the right panel. The button appears if at least one file type/format is not selected.

Files additional settings

Pictures and images

Insert from Gallery option will appear only if response is submitted via our Mobile or Desktop Offline application.Image gallery is the only source of the files for the devices with OS version lower than v4.4.4(for Android) and  v9.0(for iOS). For the devices with OS version newer than  v4.4.4(for Android) and  v9.0(for iOS) it is allowed to use any source, including gallery, Dropbox, Google drive, etc.

The File Upload question type respondents can upload the following file types:

• Pictures and images; 

• Documents;

• Other file types.

Every type of file has its own additional settings and features.

• Turn the toggle Picture and images on, and the following settings will be displayed below:

1. Check the box if you want your respondents to markup or crop images;

2. Select the uploaded images size from the dropdown menu: 

• Small (900px);

• Medium (1440px) - default option;

• Large (1800px);

For the Keep original image size option, due to security reasons, an overhead will be removed which might cause the size reduction, but not the quality. Original dimensions of the image will be kept.

3. Specify the uploaded images view from the dropdown menu: 

• Small - default option;

• Medium;

• Large. 

 4. Choose the Date and Time stamp option if you want to see when the photo was taken by a respondent. Date and Time Stamp can be displayed for photos taken via the Offline Mobile App.

Images chosen from the Photo Gallery will not be date/time stamped. The Date and Time will appear on the photos once they are uploaded to the server. You may choose from one of the options below

• No Date/Time Stamp (default option);

• Date only (YY.MM.DD);

• Date and Time (YYYY.MM.DD HH.MM.SS).

If you select the Date and Time stamp option, it will be recorded in the following format: YYYY.MM.DD HH:MM:SS in the device local time. The Time Zone will also be indicated. 

Documents

Hover over the Documents icon to see the list of the Supported document formats: 

Turn the Documents toggle on and specify the maximum size limit of the uploaded documents.

The maximum size is 100 Mb (this value can not be changed). 

Other file types

Turn the Other file types toggle on and the following settings will be displayed below:

Must answer settings

This question type has Basic Must Answer settings. 

Click here to read about the Must Answer settings.

The Additional must answer settings include: 

Mandatory answer options

Select this option to make only certain answer choices within a question mandatory to answer. 

 You can select more than 1 answer option.

Additional common question and answer option settings

This question type has additional common question and answer option settings.

Please read the articles for more details.

• Question analysis code

• Question identifier;

• Answer identifier;

See the table of all available additional features depending on question types.